These terms and conditions set out the basis on which you can use our website and place orders for items from Kyra Fraga Online. To register on the site and to place orders with Kyra Fraga you must be aged 18 or over. By ordering goods from Kyra Fraga Online you are deemed to have understood and accepted these terms. You may contact us by email or via WhatsApp. Telephone messages will be monitored as part of our efforts to further improve service to our customers. We may contact you for marketing purposes by email, or by text with relevant offers.

Cancelling Your Order

Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 7 days after the day you placed your order. Please be aware that your right to cancel does not apply to certain goods that we sell, for example, full baby room it breng a lot of pieces and also a table lamp which can break in this process. You must inform us of your wish to cancel in writing by email within a period of 7 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, within 7 days of informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. See RETURNS section for details of how to return goods to us. 

Refund

Most of the items are not refundable, exchange only. And for the refundable items, the money will be returned in your bank account after 14 days once we receive the goods.

Ways to Pay

  • All major credit and debit cards are accepted
  • PayPal

Reviews and Customer Ratings

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Kyra Fraga.
By submitting any content to Kyra Fraga, you represent and warrant that:

  • You are the sole author and have not copied the content from any third party;
  • All content that you post is accurate;

Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party’s copyright, trademark, or privacy;
  • That is, or may reasonably be considered to be, defamatory, racially or religiously biased or offensive, contains obscene language, or is threatening or harassing to any individual, partnership or corporation;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers.
  • That contains any computer viruses, worms or other potentially damaging computer programs or files. For any content that you submit, you grant Kyra Fraga a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
  • All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. We do not guarantee that you will have any recourse through Kyra Fraga to edit or delete any content you have submitted.
  • Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Kyra Fraga is responsible for the contents of your submission.
  • None of the content that you submit shall be subject to any obligation of confidence on the part of Kyra Fraga.
  • By submitting your email address in connection with your rating and review, you agree that Kyra Fraga may use your email address to contact you about the status of your review and other administrative purposes.