Using Hermes Parcel Shop to Return an Order

Items in a new and unused condition can be returned via a Hermes Parcel Shop.

To return items you will need the ‘peel off’ returns. Without this a return cannot be completed at a Hermes Parcel Shop. please return in the original packaging.

The items should be in a sealed secure parcel, with the ‘peel off’ returns label attached.

You will receive proof that you have returned a parcel at a Hermes Parcel Shop. 

Return within 7 days of informing us of your wish to cancel.